We understand that your privacy is more than just words. At rmcuci, every decision involving personal data is made with your security and trust as the top priority. This document clearly and transparently explains how we manage your information.
Our comprehensive approach to privacy goes beyond legal compliance — it is a core value we uphold every day
All data transmitted between your device and rmcuci servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia. Your data cannot be intercepted or read by any third party in transit.
Rmcuci has never and will never sell, rent, or transfer players' personal data to third parties for marketing or commercial purposes. Your data is used solely for legitimate platform operations and improving your own experience.
You have full control over your personal data. Access, review, update, or request deletion of your data at any time through your account settings or by contacting our responsive and friendly support team.
Player personal data is stored on servers equipped with strict access controls, automated backup systems, and real-time threat monitoring. Only specifically authorised rmcuci staff may access this data, and every access is logged for audit purposes.
Rmcuci operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all data collection, storage, and processing meets local legal requirements in force at all times.
In the event of any security incident involving your data, rmcuci is committed to notifying you within 72 hours of becoming aware of it, complete with incident details and the steps taken to protect you.
Our Commitment: rmcuci treats your privacy as an absolute priority. We never sell your data. We do not share your information with advertisers. Every data-related decision is made to protect your interests, not purely commercial ones.
This Privacy Policy describes how rmcuci ("we", "Platform", "rmcuci") collects, uses, stores, protects, and discloses your personal information when you use the rmcuci website, mobile app, and all related services.
This policy applies to all rmcuci platform users, including website visitors, registered players, and former players whose data is still retained under our data retention policy. By using the rmcuci platform, you fully agree to the terms of this Privacy Policy.
This policy should be read together with Terms and Conditions rmcuci, which constitutes the entire agreement between you and our platform. In the event of any conflict, this Privacy Policy shall apply to all matters relating to personal data protection.
Rmcuci collects data necessary to provide services that are safe, fair, and legally compliant. The following are the categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, IC number, date of birth, gender | Account verification (KYC), fraud prevention |
| Contact Information | Email address, phone number, residential address | Account communications, transaction confirmations |
| Financial Data | Bank account number, bank name, transaction history | Processing of deposits and fund withdrawals |
| Technical Data | IP address, device type, web browser, operating system | Account security, fraud detection |
| Game Data | Betting history, games played, session duration | Legal compliance, responsible gaming |
| Cookie Data | Language preference, login status, session data | Enhanced user experience |
Data Minimisation Principle: rmcuci only collects data that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant data beyond what is needed to operate the platform.
Every use of your personal data at rmcuci is based on a valid legal basis and the purpose stated at the time of collection. We use your data for the following purposes:
Rmcuci never using your data to build advertising profiles, selling it to advertisers, or sending third-party marketing communications without your explicit consent.
Rmcuci does not sell, rent, or trade your personal data. However, in the following limited situations, we may share your data with trusted parties:
Our Commitment: Every third party we work with is required to sign a data protection agreement ensuring they handle your information to the same rigorous standards we uphold.
Rmcuci continuously invests in security infrastructure to ensure your data is protected to the highest standard. The technical and organisational measures we implement include:
While we take all reasonable precautions, no system on the internet can be guaranteed 100% secure. We encourage you to also protect your account by using a strong password and enabling two-factor authentication.
Rmcuci uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality of the rmcuci platform.
Under Malaysia's Personal Data Protection Act 2010 and rmcuci's internal policies, you have the following rights regarding your personal data:
Request a copy of all personal data we hold about you at any time
Update or correct any inaccurate or outdated personal information we hold about you
Request deletion of your personal data, subject to legal data retention requirements
Object to the processing of your data for specific purposes, including direct marketing
Receive your data in a machine-readable format for transfer to another platform
Request that we restrict how we process your data under certain circumstances
To exercise any of the above rights, contact our privacy team via live chat or support email. We will process your request within 30 working days upon identity verification.
Rmcuci retains your personal data for as long as needed to fulfil the purposes stated in this Privacy Policy or as required by applicable Malaysian law:
Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered.
The rmcuci platform is for users aged 18 years and above only. We do not knowingly collect or process personal data of individuals under the age of 18.
If we discover that we have unknowingly collected data from a minor, the account will be closed immediately and all related data permanently deleted. Parents or guardians who suspect their child has registered an account at rmcuci are encouraged to contact us right away.
Rmcuci reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Each updated version will be published on this page with a clear effective date.
For significant changes that materially affect your privacy rights, we will notify you via in-platform notifications or email before the changes take effect. Continued use of the platform after the effective date constitutes acceptance of the updated Privacy Policy.
We recommend bookmarking this page and reviewing it periodically. The latest update date is always displayed at the top of this page for your reference.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the rmcuci privacy team through the following channels:
We are committed to responding to all privacy-related enquiries within 5 working days. For cases requiring in-depth investigation, we will keep you regularly updated on the status until the matter is fully resolved.
Your privacy is protected, your data is secure, and your safety is our priority. Join millions of Malaysian players who trust rmcuci today.